Louisville Metro Office of Resilience and Community Services is proud to administer the Eviction Prevention Assistance program to help individuals and families experiencing the threat of eviction.
This program is designed to assist eligible households who have a pending court eviction, or a past due notice from their landlord, related to the COVID-19 pandemic.
Thanks to the federal CARES Act and CARES funding via HUD Entitlement grants, up to three months rental assistance is available to help eligible households. Funds are paid directly to the landlord and will be distributed on a first come, first served basis until available funding is expended.
This automated scheduler will allow you to schedule an appointment to apply for this assistance. The application process will be conducted by phone with a staff member on the day of your appointment at one of our Neighborhood Place sites that you select. We are not seeing clients face-to-face at this time.
Resilience and Community Services and Neighborhood Place facilities are temporarily closed for walk-in clients so this application process will need to be initiated by phone. Your worker will then assess your eligibility and then explain how to submit required documentation by email, or utilizing a secure Drop Box in front of the Neighborhood Place site that you select.
Please read the entire message to receive the required confirmation number to ensure that your appointment is scheduled; if you do not finish the entire process your appointment may not be saved.
Have a pen and paper ready to write down the confirmation number, and also be prepared to enter the 10-digits for a working phone number that you can be reached at the day and time of your phone appointment and the last four digits of your social security number or ITIN number.
Please also see the required documentation at the bottom of this page. Our staff member will also discuss the required documentation during your phone appointment.
Eligibility to apply for the Eviction Prevention Assistance Program includes:
Households seeking utility assistance must have exhausted LIHEAP utility assistance benefits from the 2020 LIHEAP Summer Cooling Program if they fall within 60% of the state median guidelines. More information about LIHEAP can be found by calling 991-8391.
Eligibility for all programs is subject to program calendars, funding availability, appointment availability, and household income for the previous month for all household members.
Please note after reviewing your documents we may request additional information to complete your application.
|Household Size||80% of AMI Louisville, KY-IN HUD Metro FMT Area*|
Louisville Metro Community Services seeks to reduce poverty and help low-income citizens of Jefferson County, Kentucky to meet critical needs and become self-sufficient.
There are eight Neighborhood Place drop box locations helping to provide this assistance. These facilities are temporarily closed for walk-in clients so this application process will be initiated by phone. Corresponding documentation will need to be sent by email or dropped off at that site utilizing a Drop Box, following your phone appointment with a Neighborhood Place worker.
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.
Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (502) 977-6636 and following the instructions.